April 2026

Enrolment Dashboard > Enrolment Profile Tile > Cancel Icon. When you select the Cancel icon, a pop-up will show on the screen. Thipop-up will show you the… Read More »How and when to Cancel an Enrolment?

To link subjects to an enrolment, go to Enrolment Dashboard > Result and progress tile > Training Plan and Results Icon. Once you select the icon, the system opens the Training… Read More »How to link Subjects to an Enrolment?

The system shows you two numbers in this column, such as 23/30. The first number is how many students are currently allocated to the class… Read More »What does the Total Allocation column in Attendance and Results show

Overview Preferences are linked to an Enquiry Type of student or employer. They are a way to record: Student – what campus and programs they are… Read More »What are Preferences and how do I use the screen?

From the Enrolment Dashboard > Financials Tile > Agent tab, it shows that there are no financials for the agent linked to the enrolment. This… Read More »The agent is linked but the commission is still not calculating for an enrolment

When the “Pay Commission” is turned on but the commission template is not linked with the agent, it can cause issues. This means that the… Read More »How do I link commission templates to an agent?

Main Dashboard > Enrolment Dashboard > Financial Tile If the agent was not initially linked to the enrollment process, it is now possible to establish… Read More »How do I link an Agent to an enrolment?

There could be a number of reasons why the system is not calculating an agent’s commission invoices for an enrolment. The following posts will help… Read More »Why isn’t the agent commission calculating?

To change your password you need to do the following steps.

If you are entering data and you cannot see a SAVE button, this could be due to one of two reasons – 1. You do… Read More »Why can’t I see a SAVE button on the screen?